Shipping & Returns
- $8 flat rate standard shipping within Australia - estimated delivery between 2-7 business days
- $11 flat rate express shipping within Australia - estimated delivery between 1-2 business days (if you live outside of Australia Post's express post network, delivery times may be longer)
International
As a guide, standard DHL shipping could take anywhere from 5-12+ days and DHL Express can be 2-5+ days, depending on your location. If you have any queries about international shipping please email hello@prettywithoutpink.com.au or chat to us via Instagram or Facebook.
Your rights
Our refunds policy does not affect your rights under the Australian Consumer Law. If you purchased a product with a major fault, you have the right to ask for your choice of a replacement or refund. If you purchased a product with a minor fault, we can choose to give you a free repair instead of a replacement or refund. Further information is available at https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund.
More information about our returns policy, including change of mind returns, below.
We pride ourselves on delivering the highest quality clothing and accessories for your little ones. If in the very unlikely event your item is faulty or damaged, we will happily refund your purchase, including shipping (within Australia only), as long as you let us know within seven days of receiving your item.
To be eligible for a return, your item must be unused and in the same condition they were sent, with tags attached. Please email us at hello@prettywithoutpink.com.au to organise your returns.
Refunds
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange your item due to an incorrect size, change of mind or any other reason, send us an email at hello@prettywithoutpink.com.au. Only once agreed in advance, send your item to PO Box 20, Torrensville Plaza, SA 5031, Australia
